A buying signal is a change at a company that may create a reason to talk: a new sales leader, a funding round, a burst of hiring, a CRM migration. Signals are useful because they answer the two questions every rep has. Why this account, and why now?
They are also easy to misuse. Track too many and your team drowns in alerts. Treat them as proof of intent and your messages will assume too much. Before a signal triggers outreach, we check five things.
1. Is it linked to the problem you solve?
A company hiring SDRs matters if you sell to sales teams. It probably does not matter if you sell accounting software. Start from your offer and work back to the changes that make it more relevant. A short list of relevant signals beats a long list of general ones.
2. Is it recent?
A signal loses value as it ages. Record the date you found it and agree how long each signal type stays useful. A leadership change from last week is a reason to reach out. One from last year is background.
3. Can you show the source?
If a rep cannot open the job post, the announcement or the article, they cannot refer to it with confidence. Keep the source link with the signal, on the account record.
4. Is the account a fit anyway?
Signals rank accounts inside your TAM. They do not replace it. A well-funded company outside your ICP is still outside your ICP. Check fit first, then timing.
5. Do you know what happens next?
Every signal type should map to an action your team agreed in advance: a task for the account owner, a Slack alert, an approved campaign, or nothing. If nobody knows what to do with a signal, stop tracking it.
Use signals for timing
A signal suggests a reason to contact a company. It does not confirm a buyer. Use signals to decide when to reach out and what to talk about, and keep them out of your revenue forecast.
The five checks
- Relevant to your offer
- Recent, with the date recorded
- Backed by a source anyone can open
- On an account that fits your ICP
- Tied to a next step agreed in advance
See every signal we can track and what each signal record includes.
Browse the signal library