How Tevatel Used Hyper-Targeted Outbound to Book 25+ Qualified Sales Meetings for Doocti in Just 45 Days

BEFORE: A Powerful Product, But Lacking Consistent Sales Pipeline

Tevatel had built Doocti, a cloud-based contact center solution. Despite its potential, they faced:

• ❌ Low volume of qualified inbound leads
• ❌ Sales reps wasting time with mismatched prospects
• ❌ Hard to stand out in a saturated market
• ❌ No outbound engine targeting high-intent buyers

THE TURNING POINT: Building a Sales Pipeline Around Pain-Point Targeting

Mission: "Find companies where poor call systems hurt revenue — and show how Doocti helps."

🎯 Ideal Customer Profile Redefined

• Mid-market/enterprise teams with call volume
• Support-heavy teams in healthtech/logistics/finance
• Legacy PBX or basic VoIP users
• Firms with public support complaints

🧩 Data-Driven Prospecting and Enrichment

• Tech stack targeting (Zendesk, Freshdesk users)
• Roles like “Support Ops Manager”
• Region focus: India & SEA
• Pain indicators: bad reviews, long wait times, support job listings

✉️ Personalized Messaging at Scale

• Business context references
• Clear pain point solutions
• Friendly tone, no fluff
• CTAs like “Compare your setup with Doocti”

⚙️ Operational Infrastructure

• 50 Smartlead inboxes
• Automated campaigns with triggers
• Dashboards & Slack/Sheet integrations

AFTER: A Repeatable Sales System That Gets Real Meetings

• 📅 25+ qualified meetings in 45 days
• 💬 40%+ reply rate
• 🔁 3 paid PoCs started
• 📈 A scalable internal system built

WHAT’S NEXT FOR DOOCTI & TEVATEL?

• Expand to EdTech and eCommerce
• Reseller GTM for Doocti/Cloudagent bundles
• Use case studies to boost conversions